What kind of cribs do you rent?

The Evenflo brand Jenny Lind style crib is the crib designated for customer pickup. They are accompanied by a full size spring coil mattress (not a foam mattress). These cribs and mattresses replicate what the child has at home and is helpful for sleeping through the night in an unfamiliar environment.

There are also the full size foldable cribs that are standard in the rental industry which also have a spring coil mattress. These are desirable for the purpose of moving to different rooms and they do not require assembly. These cribs are designated for delivery only.


Do you deliver?

Yes, you have the option of picking up your items from our location at 115 Route 6A in Orleans or for a fee of $30 we will deliver and pick up your items in the towns of Orleans, Brewster, Chatham and South Eastham. Additional towns may be accommodated for an additional fee depending on our schedule.


What time will our items arrive at the rental unit?

We guarantee delivery by 8:00 PM on the day of your arrival although most likely everything will arrive before then.


Can we request a certain time of day to deliver our rental items?

Typically deliveries and pick-ups are on Saturday since this is the “turn-over” day for most rental units. Due to this volume on one day it is impossible to accommodate specific times for our customers.


What about pick up times?

Pick-ups begin at 8:00AM the day of your departure, if we haven’t made specific arrangements for a pick up time then leave items in the same place the delivery person left them for you. Please leave items in condition that you received them in. A $25.00 cleaning charge will be assessed on your credit card if items are not clean upon pick up. High chairs should have a clean tray, seat and also be clean under the vinyl pad.


What if a rental item is lost or damaged?

Call the shop immediately at 508-240-0460 and we will replace the damaged item. If the damage is due to mishandling on the part of the renter a replacement fee will be assessed.


Is there a deposit required?

Yes, from May 20 through Labor Day we require a deposit of half the cost of the total rental fee when you make the reservation. The balance of the rental and delivery fee is put through on the day of arrival. You may do this by MasterCard, Visa, check, or by stopping by our clothing shop.


What is your cancellation and refund policy?

From May 25 through September 30, if you cancel prior to your arrival you only loose your deposit of half the cost of the rental items. Once your rental items leave Kid & Kaboodle for delivery or pick up there is no refund of the deposit or balance due.


Is there a cleaning fee for rental items?

A $25.00 cleaning charge will be assessed on your credit card if items are not clean upon return. High chairs should have a clean tray, seat and be clean under vinyl pad on seat.


Where will we find our rental items?

We will leave the items outside of the rental unit somewhere safe. In the case of rain we will contact the owner or realtor that you listed to access the insde of the unit.


Where do we leave our items upon departure?

Please leave your rental items in the same place they were left for you, unless it is raining. If there is a safe, dry place other than where your items were left, please call 508 240-0460 to tell us the location. Otherwise we need a contact number to access the inside of the rental unit. Please provide this information on the reservation form under ‘contact’.


What if there is a problem with one of our rental items?

If you detect any problems with the equipment please call us immediately so that we may respond to your needs.